In today's world of complex IT solutions, intense competition and global expansion, many organizations have come to realize that they can't do everything. Furthermore, the desire to cut costs is a significant reason for most businesses to outsource their technical help. As is the need for improved service through comprehensive support and predictable service levels. Technical Help Desk outsourcing is increasingly becoming mandatory because of the standardization of service offerings, competition among vendors, and the introduction of advanced technologies.
Contracted outsourcing fees are due and payable annually in advance. However, clients can negotiate to pay their fees quarterly or semiannually in advanced, with a added service fee.
Confidentiality and security of your company's information is never compromised. Before we engaged in an agreement, we'll enter into a binding Confidentiality Agreement and Non-disclosure Agreement that require us to maintain all your business information in the strictest confidence.
Yes. We'll be happy to provide names and phone numbers of current clients.
Yes. We provide the following support to areas such as, but not limited to, New London County; Middletown and Middlesex County; Hartford County; New Haven County; Vernon Rockville County; and parts of Massachusetts such as, Worcester, and Springfield:
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...is a member of Envision Resource Group whose sole mission is to provide small business with a comprehensive and reasonably priced solution which allows you to focus on what you do best.
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